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IBIZA APARTMENTS

 

General conditions Apartamentos Es Canyer

Accommodation

Reservation conditions (Accommodation)

BOOKINGS AND REFUNDS
When a booking is made, it is done by making a secure credit card payment of a deposit, whose amount is indicated on the corresponding payment page. A booking is not considered firm until this deposit has been paid. The rest of the payment must be made at the beginning of the provision of the service, otherwise the booking is considered to be cancelled according to the conditions detailed in the cancellation section. Customers will receive details of their bookings by e-mail, together with an identification number (reference), all associated information, the conditions and refund policy.

The transaction will be carried out in EUROS, no matter what the origin of the customer or the establishment selected.

INCLUDED WITH THE BOOKING
The services detailed according to the booking conditions stipulated and selected at the time of making the booking. Including V.A.T..

CUSTOMERS RESPONSIBILITIES
On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking.

NON REFUNDABLE RATE
Book your apartment and get 15% discount over the price.
You will be charged the full stay.
This tariff doesn't admit any changes or cancellations. It's non refundable.

RESPONSIBILITY FOR THE BOOKING SYSTEM
The booking system is the responsibility of Apartments Es Cañé S.A., with headquarters at Crtra. Punta Arabi, 126 - 07840 - Santa Eulària des Riu - Ibiza - Baleares - Spain. Teléfono +34 971 332 012, Fax: +34 971 339 317 e-mail: reception@escanyer.com. Cancellation policy (Accommodation)

CANCELLATIONS
Customers may cancel the services requested or contracted at any time, with the right to the return of any amount they might have paid as an advance deposit, but they will have to compensate the tourist establishment they have booked under the conditions described below:

- Cancellation of the booking confers the right to retain, by way of compensation, a maximum of the following percentage of the deposit required:

- 5% of the amount of the deposit when the cancellation is made more than thirty days before the date fixed for occupying the accommodation.

- 50% of the amount of the deposit when it is made fewer than thirty days but more than seven days in advance.

- 100% of the amount of the deposit when it is made seven days in advance or fewer

 

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